When you open an account with Young British Designers (including when you place an order with us) or subscribe to our mailing list (for either email or postal subscriptions), we ask for information such as your name, home & email address, and shipping & credit card billing address. Contact telephone numbers may also be requested so that we may contact you if there is a problem with your order. All this information is necessary to process, fraud check and notify you of acceptance of your order & delivery arrangements.
We may also obtain information about you as a result of authentication or identity checks. In some isolated instances we may ask for your telephone number or personal identification verification in the form of photographic evidence.
We do not store any details of your debit or credit cards or other financial details other than the billing address.
Safety & Security of Your Information
Our site uses industry standard secure server technology software to ensure your information is protected whenever you place an order or access your account information. This software (known as Secure Socket Layer or SSL) encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us.
We confirm that any information we collect from you will only be used lawfully and in accordance with United Kingdom Data Protection Legislation (the Data Protection Act 1998).
Payments for orders placed on our site whether by debit or credit card are made via Paypal. Secure Shopping Guarantee has been established for every payment transaction made on our site. If any unauthorised charges were to appear as a result of shopping with Young British Designers you must notify your debit or credit card provider in accordance with reporting rules and procedures.
Young British Designers respects the privacy rights of its online visitors and customers and recognises the importance of protecting the information they might provide.
We will not pass your personal and account information to any other third party organisation except those of our partners involved in authentication & identity checks and the delivery of any orders you may place with Young British Designers through this site.
This policy applies to this website, but not to websites we may link to & engage with and that are maintained by other companies & organisations. Young British Designers is not responsible for any personal information you may submit to third parties via our site. Please ensure you read the privacy policies of all other such companies & organisations before submitting your personal information.
What are cookies?
The cookies we use on youngbritishdesigners.com are used either solely on a per session (visit) basis or to maintain user preferences. Cookies are not shared with any third parties.
We use this to understand how our site is being used in order to improve the user experience. All data collected is anonymous.
Further information on Google Analytics can be found at: www.google.co.uk/intl/en/analytics/privacyoverview.html
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These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.
Clicking cookies accepted allows us to see if a user has acknowledged our cookie statement.
We do not initiate any further cookies on the YBD site.
By subscribing to our mailing list you are opting to receive communications from Young British Designers by email. You will, however, have the opportunity to unsubscribe from our mailing list each time we contact you. You will also be offered the opportunity to opt to receive further communications from Young British Designers by post and by telephone but you can refuse or opt out of any of these communications at any time.
You can review the personal and account information we are holding in your name, including your existing preferences in relation to receiving marketing information from Young British Designers, by going to My Account where you can review and update your details accordingly.
Alternatively if you have any queries about the personal and account information we are holding in your name, please contact us directly and we will be more than happy to review your file and update our records. You can contact us by email or by post:
Post: Young British Designers, Diddington Farm, Diddington Lane, Meriden, West Midlands CV7 7HQ
Please allow up to 28 days for changes to take effect.
We would be delighted to speak with you personally if you wish but would be grateful if you would contact us by email at firstname.lastname@example.org in the first instance outlining the nature of your query, giving us your preferred contact telephone number and a convenient date & time for us to call.